Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jolina Montoya

Jolina Montoya

August 22, 2025

5  out of  5
rating by Jolina Montoya
"I worked with Will to get set up with a new policy, he was very informative and courteous. Thank you Will!"
Profile photo of Ryan Mannschreck

Ryan Mannschreck

August 19, 2025

5  out of  5
rating by Ryan Mannschreck
"Levi assisted me in my new car insurance policy and was excellent to work with. Professional, kind, answering every question I had. I would highly recommend him for any insurance work you might need."
Profile photo of Monte Hucke

Monte Hucke

August 15, 2025

5  out of  5
rating by Monte Hucke
"Suzanne was wonderful! Customer service excellence!"
Profile photo of Gloria Spiller

Gloria Spiller

August 13, 2025

5  out of  5
rating by Gloria Spiller
"Very polite and understanding I was able to pay my bill and she (Myra) offered options. I was very pleased with her help."
We responded:
"Thank you for leaving our insurance office and Mayra a great review. I am so glad she was able to assist you with your questions and payment. "
Profile photo of Mike Barnett

Mike Barnett

July 31, 2025

5  out of  5
rating by Mike Barnett
"Shelly at State Farm (Kendra Gries) was very helpful in navigating the best policy options for my new truck recently purchased. Saved money, with fast service for insurance coverage. M. Barnett Colorado Springs."
We responded:
"Mike, thank you for a five-star review for Shelly and our insurance agency! Shelly is amazing and I am so glad she was able to assist you with your auto insurance needs and find the right fit for you."
Profile photo of Marie Varnet

Marie Varnet

July 29, 2025

5  out of  5
rating by Marie Varnet
"Kienin was such a great help! She ran numbers for us for several different scenarios to make sure we were finding the best deal for our situation. We also love the much better coverage for only slightly more than our previous insurance."
We responded:
"Marie, thank you for your five-star review for Kienin and our insurance office. Kienin is a superstar and I am so glad you are happy with the service you received from her and got the best insurance coverage for your needs. We are always here to help and would love to assist any friends and family you refer to us. "
Profile photo of Jeff Childers

Jeff Childers

July 22, 2025

5  out of  5
rating by Jeff Childers
"I have recently moved my homeowners, auto and umbrella insurance to State Farm working with the Kendra Gries agency, specifically with Kienin Mower. Couldn't recommend them highly enough. Great price, great customer service, great communication, no complaints."
We responded:
"Jeff, thank you for writing us a great review! Kienin is fantastic to work with and always looks out for our customers. I am so glad you are happy with the service you received at our insurance office with regards to you home, auto and umbrella policies. Welcome to the State Farm family."
Profile photo of Tracy Cobb

Tracy Cobb

July 18, 2025

5  out of  5
rating by Tracy Cobb
"Kienin Mower with Kendra Gries State Farm in Colorado Springs was very helpful when we were getting quotes for home and auto insurance for our move from Texas. He gave us several options and explained everything thoroughly. We ultimately chose State Farm over other insurance companies because of the experience we had in Texas."
We responded:
"Tracy, welcome to CO ! Thank you for being a loyal State Farm customer. I am so glad Kienin was able to help make your transition easier for you and moving your home and auto insurance policies over to CO. She is amazing. "
Profile photo of Holli Billiamosa

Holli Billiamosa

July 2, 2025

5  out of  5
rating by Holli Billiamosa
"I have been with the Kendra Gries State Farm office for many many years and every one there is incredibly personable and knowledgeable! I would never change agents because they always have my back and takes care of any issues immediately and efficiently! Top notch five stars!!!! Holli Billiamosa"
We responded:
"Holli, thank you for the trust you place in our insurance agency and your business over the years. We are always here to have your back!"
Profile photo of Kim Snell

Kim Snell

June 28, 2025

5  out of  5
rating by Kim Snell
"Emily was extremely helpful. Her knowledge and expertise in each policy I set up was remarkable. I appreciate the time she took to explain each policy. Thank you for all your help Emily!"
We responded:
"Kim, thank you for taking out the time to write Emily and our office a five-star review. We are happy to hear you are satisfied with the service you received. Emily is amazing and always has the customer's best interest at heart."
Profile photo of Brian Ware

Brian Ware

June 27, 2025

5  out of  5
rating by Brian Ware
"Switched our insurance coverage to Kendra Gries with Paula King being our main point of contact. Paula is amazing!!! A true master of her craft. I stopped by their office (unannounced) to update our policies just after lunchtime, and without missing a beat Paula was on it. In short order she was able to find us discounts we didn’t even think to look for/ask about. Paula is great at timely/accurate communication and is a pleasure to do business with. My wife and I couldn’t be happier!!!"
We responded:
"Brian, thank you for switching over and trusting us with your insurance needs. Paula is truly amazing and a master at her craft like you said. I am so glad she was able to assist you efficiently and got you the discounts and the best coverage for your needs. We are happy to have you and would love to help any friends and family you send our way with their insurance needs. "
Profile photo of Maria Candiloros

Maria Candiloros

June 27, 2025

5  out of  5
rating by Maria Candiloros
"Responsive and helpful."
We responded:
"Thank you for your five-star review!"
Profile photo of John

John

June 25, 2025

5  out of  5
rating by John
"The insurance on our small cabin went up significantly so I reached out to State Farm to see if I could add the cabin to our current policy. We were declined, so I reached out to Paula King, and she explained the issues to me, but she felt we could fix the issues and get coverage. Eventually we got covered, but it was after Paula pursued it with her underwriting for a few straight weeks. She was very responsive to my inquiries, called me on the days she said she would, and was super kind, patient, and very knowledgeable in making this happen. Thank you Paula. Well done!"
We responded:
"John, I am so glad Paula was able to follow up and get everything sorted out on your cabin insurance policy. She is a rock star and always finds a way and follows through on tasks till needed. We are always here to help!"
Profile photo of Sam Alen

Sam Alen

June 24, 2025

5  out of  5
rating by Sam Alen
"I just recently worked with kienin at this branch. And the level of professionalism was amazing. Super kind, very detailed and I’m very happy with my policy. Would highly recommend!!"
We responded:
"Sam, thank you so much for your words of encouragement & appreciation for the service you received from Kienin and our office. We are so glad you are happy with your insurance policy. We would love to help any friends and family you send our way with their insurance needs."
Profile photo of Carolye Asfahl

Carolye Asfahl

June 18, 2025

5  out of  5
rating by Carolye Asfahl
"I just signed on with this group working with Kiley Eldridge and Paula King. Both were friendly, responsive, and helpful in getting me the best plans at a reasonable price. Another provider offered a slightly lower price on car insurance, but I was not confident with their unfamiliar name. State Farm has come highly recommended (in price and with claims) by friends. I felt more confident with this group. Plus, I appreciate working with a woman-owned and run business."
We responded:
"Thank you Carolye for your detailed and five-star review. We appreciate your business and glad to have you as a client. Kiley and Paula are amazing to work with and I am so glad they were able to help you get the right coverage for a competitive price. Please feel free to reach out anytime."
Profile photo of Belen Beltran

Belen Beltran

June 11, 2025

5  out of  5
rating by Belen Beltran
"Very helpful and fast response when needed."
We responded:
"Thank you for your five-star review!"
Profile photo of Jason Wells

Jason Wells

June 11, 2025

5  out of  5
rating by Jason Wells
"We are moving across the country and Paula made it so quick and easy to move our State Farm policies over. Just once less thing to stress about, thanks for being so kind and making the process hassle-free!"
We responded:
"Thank you for your five-star review for Paula and our insurance office. She is amazing!! So glad we could make the cross country move and moving the insurance policies over easier and hassle free for you."
Profile photo of Miriam Hoffmann

Miriam Hoffmann

June 11, 2025

5  out of  5
rating by Miriam Hoffmann
"Very nice office!"
We responded:
"Thank you for your five-star review!"
Profile photo of Alexandra Hodges

Alexandra Hodges

June 9, 2025

5  out of  5
rating by Alexandra Hodges
"I did so much searching for home/auto insurance, and Paula King came in and made the decision so easy! Definitely the lowest cost and highest value of coverage hands down, with or without bundling coverage.. Paula streamlined the process and was super accommodating! 10/10 would recommend to anyone! Thanks for a great experience Paula!"
We responded:
"Thank you for taking out the time to review our insurance agency! Paula is great and I am so glad you enjoyed working with her and she was able to find you the right insurance policies for your home & auto. We would be happy to assist you and your family and friends in the future as well."
Profile photo of Si Niswonger

Si Niswonger

June 7, 2025

5  out of  5
rating by Si Niswonger
"I highly recommend Kendra Gries State Farm agency. I worked with Ava and she was so helpful and always answered my calls and helped me with all my insurance needs. Very friendly staff and a great experience. Check them out and see for yourself!"
We responded:
"Thank you for reviewing our insurance agency! Ava is fantastic to work with and I am so glad you had a great experience working with her and she was able to assist you with all your insurance needs."
Profile photo of Matthew South

Matthew South

June 4, 2025

1  out of  5
rating by Matthew South
"I would strongly advise against using this agency. We’ve been loyal customers for years and even had our extended family switch over to them. However, during our recent attempt to move and purchase a new home, we encountered serious issues. Multiple agents assured us that filing endorsement claims would not impact our ability to obtain future coverage. Despite this, the agency is now refusing to insure our potential new homes and has been blatantly dishonest about the consequences of those claims—claims they had encouraged us to make, presenting them as beneficial. If this agency provides you with guidance or recommendations, I highly recommend verifying their information with an independent broker or another reputable insurance provider."
Profile photo of david jones

david jones

May 29, 2025

1  out of  5
rating by david jones
"This agency will low ball your current insurance quotes and then increase your rates massively in 6 months. Then will give you excuses about inflation and cost of repairs in your area with zero justification. After thorough investigation, we discovered that there was very little inflation for the covered period and that in 2024 accident repair only went up 3.7%. They will contact you again and again with ambigious info to the point of harrassment. We I asked to speak with the owner to address the situation, I was told that she is too busy. So I left there agency and went elsewhere and received much better pricing."
We responded:
"Hi David, I wanted to make sure you felt you had the opportunity to speak with me. I do know a meeting with me was offered but declined by you. I also sent you an email in regards to your questions and let you know about the new statutes that were passed in Colorado and enforced Janurary 1, 2025, after your first policy period. Further, you are right, the cost of accident repair has increased nationwide and depends on the type of vehicle you drive. I do want to assure you no “low-ball” tactics are used as we do not have any sign on discounts or ways to give you lower premiums at the start- this is a company wide policy as we want to keep customers for a long time, not have them leave after one renewal. Policies are rated based on driving history and claim payout statistics on that particular car. I do see you are still with the agency and I would like to again let you know our drive safe and save discount at 10% will give you savings on your policies and make them even less than when you signed up! Please let me know if you’d like to discuss further. "
Profile photo of David Hee

David Hee

May 23, 2025

5  out of  5
rating by David Hee
"It was so easy to obtain insurance for my parents who are moving. Kienin made it so simple and explained things thoroughly to help us understand the process. Thank you for taking the stress out of the process."
We responded:
"Thank you so much for the five-star review! Kienin is lovely to work with and I am glad she made the whole insurance process hassle free for you and your parents got the coverage they need. "
Profile photo of Wayne Monteith

Wayne Monteith

May 22, 2025

5  out of  5
rating by Wayne Monteith
"Very helpful and knowledgeable about business insurance also, great to work with"
We responded:
"Wayne, thank you so much a five-star review. So glad you had a great experience working with our insurance team."
Profile photo of leighanne payne

leighanne payne

May 5, 2025

5  out of  5
rating by leighanne payne
"They are so wonderful! I talked to Mayra on the phone today and she was so sweet and wonderful! 10 out 10 I do recommend them☺️"
We responded:
"Thank you so much for the five-star review of our agency and specifically Mayra. Glad you are happy with the customer service you received."